Adding Digital / On-Demand Content to Your Store Item

In the previous article, we showed you how to create a store item and add a nice title and description. Now you're ready to start building the content. There are five types of content you can add to your store items: Video, Audio, Images, Documents & Files, and Rich Text Content.

Add Videos, Audio, PDFs, Documents and Rich Content

When adding content to your store item, you can add videos, audio files, or documents using one of the available document templates. Or, build out a page full of content using the same page builder that you can use to build a custom website page.

The video below demonstrates this process:

Adding Captions & Transcripts to Your Videos (Help Article)

To make your video content more accessible and engaging, you can attach caption files (.vtt format, max 5 MB) directly to your uploaded videos:

1. Upload your video file or select it in your media library.

2. Click the three dots next to the video and select the option to add captions.

3. Upload your .vtt file, review the preview, and click Save Captions.

4. Once saved, the closed caption icon will turn green.

What your clients will see: When clients view your video inside a store item, they can toggle captions on/off, follow along with interactive timestamps, toggle auto-scroll, and download the full transcript at any time.

The video below demonstrates this process:

Arranging Your Content

Now that you have all your content in place, you may want to organize and arrange the order. If you have a lot of content in an item, you can add modules and submodules to organize your content and make it more manageable for your clients. You can drag and drop content in the order you want and drop content into modules or submodules. Here is a short video on how you can organize your content.

Previewing Your Content

You may want to know how you can see what your item is going to look like for your clients and customers. To preview your item content, press the Preview button on the top of the page once you have at least one piece of content saved.

Dripping Your Content Out Over Time

If you are looking to release content over time when someone purchases or uses a membership to access your online course, video series, challenge, etc, then check out this help article.

Managing Your Store Items

In the next article, we'll show you how to organize and manage all your store items.

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