You can use a domain that you purchased on Mailchimp to point to your OfferingTree site by either pointing it to your OfferingTree site or by fully transferring it over to OfferingTree. If you choose to point it to OfferingTree, you will maintain ownership and management of the domain and will need to continue paying the basic domain renewal fees to Mailchimp. This is usually the quickest way to get going and gives you the most control over the domain.
The other option is to transfer the domain ownership to OfferingTree (which typically takes about 7 days). Instructions for both options are provided below.
Option 1: Point your domain to your OfferingTree Site
To add a DNS record for your domain, follow these steps.
- Click the Website icon.
- Click Domains.
In the Your Mailchimp Custom Domains section, find the domain you want to work with and click Manage Domain.
Scroll to Additional Settings and click Advanced DNS Settings.
Click the Add a record drop-down and choose the custom record type you want to add.
In the Name field, type www
Enter the information customdomains.offeringtree.com into the available value field.
Click Add Record.
That's it! If the record is properly formatted and does not conflict with existing records, it will be added to your DNS settings. These records will be active and available within 5 minutes.
Option 2: Transfer the domain to OfferingTree
If you would rather that we managed your domain for you, you can transfer your domain over to us. This process typically takes 7 days and it comes with a transfer fee. When you cancel service with OfferingTree, we can transfer ownership back to you as long as it has been over 60 days (a requirement of the internet domain governing body).
If you choose to transfer your domain, please get started with unlocking the domain and getting an authorization code from Mailchimp. Once you have an authorization code, please contact us at firstname.lastname@example.org and provide us with the domain name and authorization code and we'll initiate the transfer.
Mailchimp Resources: https://mailchimp.com/help/manage-dns-records/#Add_a_custom_DNS_record_