Connecting your Mailchimp-managed domain to your OfferingTree site requires a slightly different approach since Mailchimp primarily handles domain connections within its platform. You'll essentially be pointing your Mailchimp domain to OfferingTree, not transferring it. This allows you to maintain ownership and billing for your domain through Mailchimp.
Here's how:
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Log in to Mailchimp: Go to Mailchimp.com and log in to your account.
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Go to Domain Settings: Navigate to the "Account" dropdown in the top right corner and select "Domains."

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Verify Your Domain (if not already verified): If your domain isn't already verified in Mailchimp, you'll need to verify it first. Follow Mailchimp's verification process, which usually involves adding a TXT or CNAME record to your domain's DNS settings (through your domain registrar, not Mailchimp yet).
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Connect to an External Site: Once your domain is verified, you should see options to connect it to a website builder or external site. Look for something like "Connect to a Site" or "Point to an External Site." The wording may vary slightly.
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Enter OfferingTree's Information: Mailchimp should ask you for the destination. Enter the following:
- For the WWW (or your main domain):
customdomains.offeringtree.com
- For the WWW (or your main domain):
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Save Changes: Save your changes in Mailchimp.
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Contact OfferingTree: Email us at support@offeringtree.com to let us know you've completed these steps. We'll then finalize the connection on our end. Please allow up to 24 hours for the DNS changes to propagate.
Important Notes for Mailchimp:
- Mailchimp's Domain Management: Mailchimp has its own way of handling domains. The key is to not transfer your domain. You are simply pointing it to OfferingTree. If you have trouble finding the "Connect to a Site" or "Point to an External Site" option, contact Mailchimp support, as the interface can change.
- Propagation: After saving your changes in Mailchimp, it can take some time for them to propagate across the internet. Be patient.
- Contact OfferingTree: It's essential to contact OfferingTree after making the changes in Mailchimp so we can complete the setup.
- Support: If you have any trouble, contact Mailchimp's customer support for assistance. They are the best resource for questions about their specific interface.
Reference
Mailchimp Resources: https://mailchimp.com/help/manage-dns-records/#Add_a_custom_DNS_record_
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