You can use a domain that you purchased on Turbify to point to your OfferingTree site by either pointing it to your OfferingTree site or by fully transferring it over to OfferingTree. If you choose to point it to OfferingTree, you will maintain ownership and management of the domain and will need to continue paying the basic domain renewal fees to Turbify. This is usually the quickest way to get going and gives you the most control over the domain.
The other option is to transfer domain ownership to OfferingTree (which typically takes about 7 days). Instructions for both options are provided below.
Option 1: Point your domain to Your OfferingTree Site
1. Sign in to your Domain Control Panel.
2. Locate the A and CNAME Records section then click the Add link.
3. In the Source and Destination fields, enter www for source and customdomains.offeringtree.com for destination hostnames for your record, then click the Add button.
4. Contact us at support@offeringtree.com and let us know that you have completed these steps and we'll finish the setup on our end.
https://help.turbify.com/s/article/how-do-i-add-edit-and-delete-a-cname-record
Handle domain redirects
We suggest that you also redirect the root domain to your OfferingTree site. This will ensure that if someone types in your domain without prefixing it with www, they will get forwarded to the correct domain that includes the www. To do this:
- Sign in to your My Services page.
- Click the Web Hosting link.
- Click Redirects in the Domains module.
- In the Type dropdown, select the type of redirect you want to use, either Permanent (301) or Temporary (302).
- In the Redirects to field, enter the full URL for the website that you want to forward to - http://www.yourdomain.com
- To forward traffic for the entire domain, leave the field after the forward slash ("/") blank. Also, select the Redirect with or without www option.
- Click the Add button. The forward will start functioning immediately
https://help.turbify.com/s/article/how-do-i-set-up-domain-redirects
Option 2: Transfer the domain to OfferingTree
If you would rather that we managed your domain for you, you can transfer your domain over to us. This process typically takes 7 days. When you cancel service with OfferingTree, we can transfer ownership back to you as long as it has been over 60 days (a requirement of the internet domain governing body).
If you choose to transfer your domain, please get started with unlocking the domain and getting an authorization code: https://help.turbify.com/s/article/how-do-i-transfer-my-domain-to-a-new-registrar.
Once you have an authorization code, please contact us at support@offeringtree.com and provide us with the domain name and authorization code and we'll initiate the transfer.
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