How to use your domain purchased from Cloudflare on OfferingTree

Connecting your domain through Cloudflare to your OfferingTree site requires careful configuration, especially regarding proxy settings. You'll be managing your DNS through Cloudflare, but the domain itself is registered elsewhere (e.g., GoDaddy, Namecheap, etc.). This allows you to leverage Cloudflare's features (like caching and security) while still pointing your domain to OfferingTree.

Crucially, the proxy status for both records must be set to "DNS only" (or "Unproxied"). Proxying these records will prevent OfferingTree from connecting.

Here's how:

1. Log in to Cloudflare: Go to Cloudflare.com and log in to your account.

2. Select Your Domain: Choose the domain you want to connect to OfferingTree.

3. Go to DNS: Click on the "DNS" tab.

4. Add/Edit DNS Records: You'll need to add or edit two records:

   • WWW CNAME Record:

     • If a CNAME record for "www" exists: Find it and edit it.
     • If a CNAME record for "www" doesn't exist: Add a new record.
     • Type: CNAME
     • Name/Host: www
     • Content/Target: customdomains.offeringtree.com
     • Proxy status: DNS only (or "Unproxied") - This is VERY important!
       
       
       

   • @ A Record (for your root domain):

     • If an A record for "@" or your root domain (e.g., yourdomain.com) exists: Find it and edit it.
     • If an A record for "@" or your root domain doesn't exist: Add a new record.
     • Type: A
     • Name/Host: @ (or your root domain)
     • Content/IP address: 35.209.110.2
     • Proxy status: DNS only (or "Unproxied") - This is VERY important!

5. Save Changes: Save the changes you've made to the DNS records.

6. Contact OfferingTree: Email us at support@offeringtree.com to let us know you've completed these steps. We'll then finalize the connection on our end. Please allow up to 24 hours for the DNS changes to propagate.

Important Notes for Cloudflare:

• Proxy Status (Important!): The most critical aspect of this configuration is setting the proxy status of both the CNAME and A records to "DNS only" or "Unproxied." If these records are proxied (orange cloud icon), OfferingTree will not be able to connect to your domain. The cloud icon should be gray.
• Cloudflare Interface: Cloudflare's interface is generally consistent, but if you have trouble finding the correct settings, consult their help documentation or contact their support.
• Propagation: After saving your DNS changes in Cloudflare, it can take some time for them to propagate across the internet. Be patient.
• Contact OfferingTree: It's essential to contact OfferingTree after making the DNS changes in Cloudflare so we can complete the setup.
• Support: If you have any trouble, contact Cloudflare's customer support for assistance. They are the best resource for questions about their specific interface.
• Root Domain: The "@" symbol represents your root domain (e.g., yourdomain.com).