How to use your domain purchased from Namecheap on OfferingTree

Connect your Namecheap domain to your OfferingTree site by updating your domain's DNS settings. This allows you to maintain ownership of your domain and continue to renew it directly through Namecheap. You will continue to be responsible for paying for your domain through Namecheap.

Here's how:

1. Log in to Namecheap: Go to Namecheap.com and log in to your account.

2. Manage Domains: Find the "Domain List" or similar in your Namecheap account. Locate the domain you want to connect to OfferingTree and click the "Manage" button next to it.

3. Advanced DNS or DNS Records: Look for a tab or section called "Advanced DNS," "DNS Records," or similar. This is where you'll manage the DNS records.

4. Host Records: You'll need to add or edit two "Host Records":

   • WWW CNAME Record:

     • If a CNAME record for "www" exists: Find it and edit it.
     • If a CNAME record for "www" doesn't exist: Add a new record.
     • Type: CNAME Record
     • Host: www
     • Value/Target/Points to: customdomains.offeringtree.com
       
       
       

   • @ A Record (for your root domain):

     • If an A record for "@" or your root domain (e.g., yourdomain.com) exists: Find it and edit it.
     • If an A record for "@" or your root domain doesn't exist: Add a new record.
     • Type: A Record
     • Host: @ (or your root domain)
     • Value/IP Address: 35.209.110.2

5. Save Changes: Save the changes you've made to the DNS records.

6. Contact OfferingTree: Email us at support@offeringtree.com to let us know you've completed these steps. We'll then finalize the connection on our end. Please allow up to 24 hours for the DNS changes to propagate.

Important Notes for Namecheap:

• Namecheap Interface: Namecheap's interface is generally user-friendly, but if you have any trouble finding the correct settings, consult their help documentation or contact their support.
• Propagation: After saving your DNS changes, it can take some time for them to propagate across the internet. Be patient.
• Contact OfferingTree: It's essential to contact OfferingTree after making the DNS changes so we can complete the setup.
• Support: If you have any trouble, contact Namecheap's customer support for assistance. They are the best resource for questions about their specific interface.
• Root Domain: The "@" symbol often represents your root domain (e.g., yourdomain.com). Some providers might use a different way to indicate the root domain, so check their documentation or contact support if you're not sure. They might recommend setting up a redirect for the root domain to the www subdomain.

Reference: https://www.namecheap.com/support/knowledgebase/article.aspx/9646/2237/how-to-create-a-cname-record-for-your-domain/