Automation Conditions

Automation conditions allow you to split the flow of the automation based on the result of a condition check.  Here are the actions that are available:

Contact has a specific tag

This condition will check to see if a contact has a specific tag. The result will split the flow into two paths - true and false. 

Custom field is set to a specific value

This condition will check to see if the custom field that you selected has a specific value. You can check for any number of values, and a new path will be set for each value. 

Another default path will be added for any contacts that have the custom field not match any of the values.

Advanced filter

This condition will allow you to build a complex check based on several attributes available for you to choose from. The result will split the flow into two paths - true and false. 

For example, if you want to check if a contact has purchased their first package, you can set the condition "Number of packages" "is equal to" 1. If the contact has purchased one package, they will go to the "true" path, otherwise, they will go to the "false" path.

You can combine multiple conditions using AND/OR operators.

To learn more about automations, be sure to check out our overview help article or view the other articles on this feature.