From your "Client Payments" page, you can see and manage all the payments that have been collected. If you would like to refund a payment, you have the option to refund the payment back to the client's credit/debit card or back as store credit that can be used for a future purchase.
If you choose to refund it as account credit, your clients will receive an email that includes the Gift Card code they can use when making a future purchase. If your clients are signed in when they are making their purchase, we'll automatically prompt them to use their account credit for their purchase.
View Your Client's Account Credit
Account credits can be viewed under the "Gift Card & Account Credit" menu item. You can see the balance credit, adjust the value, or even void it if required.
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