Payment Plans

Payment plans give your clients the ability to pay for your offerings over time. Payment plans can be applied to events, event series, appointments, packages and store items. Payment plans are not available in memberships.

• Creating Payment Plans
• Relative Date Payment Plans
• Fixed Date Payment Plans
• Adding Payment Plans to Tiered Pricing/Donations
• What Clients See
• Managing Payment Plans

Creating Payment Plans

Select the "Create payment plan" button under payment settings when creating an offering, package, or store item. 

This brings up a modal where you can set the settings that spread the total payment over time.

Setting up a Payment Plan

You have the option to select a payment plan Relative to the Purchase or to a Fixed date. Relative to purchase option can work well for breaking up payments for bigger class packages, fixed date payments can work well for future event payments, like a retreat or course where payment is due before the event.

Setting Up Relative to Purchase Payment Plans

1. Choose the initial payment (can be zero).
2. Choose the payment amount of the recurring payments as well as their frequency. 
3. Set the time period between the first payment and the start of the recurring payments. On the bottom you will see a live summary of the payment plan that explains how your customer will be charged.

Setting Up Fixed Date Payment Plans

1. Choose the initial payment (can be zero).
2. Choose the payment amount of the recurring payments as well as their frequency. 
3. Set the date for the first payment and the start of the recurring payments. 

Note: If a client registers after the fixed first payment date has passed, that first payment is charged on the day of purchase and the rest of the schedule continues from there

Adding Payment Plans to Tiered Pricings/Donations

You can even add payment plans to tiered pricing! This allows you set different tiers of payment plans. To add payment plans to tiered pricing, select the "Tiered Price/Donations" option under payment settings when creating your offering.

This brings up the tiered pricing modal as usual, but there is now an option to create a payment plan in each tier by pressing the "Create Payment Plan" button.

The settings for the payment plan are the same as above. You can add as many tiers with payment plans as you need.

What Clients See

Clients will see an option to pay in full or to pay using the payment plan when registering or purchasing using a credit card. Package and membership holders are able to register and purchase as before.

Managing Payment Plans

When payment plans are used to pay for your offerings, you can see the status of the payments, change the upcoming date or amount, refund and cancel future payments. 

• For events and appointments, you can view this on the roster page for the event. 
• For packages you can view this on the purchased package detail page. 
• For store items you can view this on the store item purchase detail page. 
• You can view any payment plan purchases on your payments page.

The following example is from the roster page for an event series (retreat). 

The Revenue column will be filled with the revenue already accumulated from the payment plan. Under status is Payment Plan. Clicking on the payment plan link will bring up a modal that shows the status of every payment. 

You can see a summary of the payment plan's total amount and the amount that has already been paid. You can refund any payment that has already settled by pressing the Refund button to the right of the payment. You can also cancel any future scheduled payments with the button on top.

Payment plans are a great way to make an expensive offering more affordable for your clients. They are very flexible and you can control the amount of the payments and their timing. If you have any questions regarding payment plans or any other aspect of OfferingTree, send an email to support@offeringtree.com.

P.S. Join our Facebook group and connect with other OfferingTree users to share questions, offer ideas and insights, and support each other towards a more thriving wellness business.

Register to our monthly Skill Sparks to stay ahead of the curve! This is where we dive into all the new features and updates like Payment Plans feature we just covered. It's the best way to ensure your wellness business is always taking full advantage of the latest tools.