Getting Help: Office Hours & Live Learning

All resources will be displayed on the bottom of the main Dashboard. Depending on the plan, some supporting resources may be limited and not available. 

Tutorials, Help Articles, and Skill Sparks are continuously being updated, make sure you check back here often.

Office Hours

Not available for Essential Plan holders. Available to Pro Plans and up.

Have a question about OfferingTree? Need a hand with a specific feature? Our weekly Office Hours sessions are here for you.

Join OfferingTree team members for a live, open Q&A where you can bring your questions and get specialized, real-time help. Even if you don't have questions, come along — each session is a great opportunity to pick up advanced tips and tricks for getting the most out of OfferingTree.

Session Times

We offer two sessions each week:

Not sure what time that is for you? Use the "View in your timezone" link to see the time converted to your local timezone.

How to Join

Use the link found in your Office Hours section to join any Office Hours session on Zoom. (Not available to Essential Plan holders.)

No registration required — just click the link at the scheduled time and you're in.

OT Cooperative – Private Community & Business Coaching

Available to Studio Plans.

All Studio plan holders are automatically part of our studio community, the OT Co-op. This is a space where we curate resources and advice specific to the needs of studios owners. Find guidance on best use of your software features as well as tips on business growth, marketing, reporting, staff management and more - all inside this private community.

We also host twice a month business coaching calls featuring an expert studio coach who can help troubleshoot the roadblocks in your business. In these live calls, our studio owners come together to share their needs, wins and strategies for running a successful studio. These calls are completely free, and included as part of your studio plan subscription.

How to Join

Once you set up your website with OfferingTree, there will be an invite sent to your email to access OT Coop. You can also join through your Dashboard to join in the conversation.

Skill Sparks — Monthly Live Learning

Available to all active plan holders.

Looking to go deeper on a specific feature? 

Check out Skill Sparks, our monthly live learning session. 

Each Skill Sparks session takes a focused deep dive into one OfferingTree feature at a time, giving you the chance to truly master the tools available to you. Keep an eye out for announcements on upcoming topics so you can plan ahead.

How to Join

Once a month every second Tuesday of the month. Look out for the Product Update emails or register here.

P.S. Join our Facebook group and connect with other OfferingTree users to share questions, offer ideas and insights, and support each other towards a more thriving wellness business.