Registering Clients and Guests Using Point-of-Sale

As a staff member, you can register an existing client and/or their guest for any session or appointment directly through the point of sale. 

How To

1. Find the client in point of sale: Navigate to the Point of Sale and search for the client you'd like to register. Then select the event or session they want to attend.
2. Choose a payment method: On the checkout page, you'll see several payment options for the client: 
   • A membership or package they hold (if eligible for this session type) 
   • Credit or Debit Card payment 
   • Invoice — to collect payment later
3. Add a guest: In the attendee section, the client will appear by default. From here you can: 
   • Select a previously brought guest if they've attended before (and your settings allow repeat guests)
   • Add a new guest by entering their full name and email address 
   • Search for an existing client in your system to add as the guest
4. Review credit usage: If using a membership, keep in mind that each person registered uses a credit. For example, registering both the client and a guest will require two credits. Make sure enough credits are available before confirming.
5. Choose who is attending: 
   • To register both the client and their guest, leave both selected. 
   • To register the guest only, remove the membership holder from the attendee list — the credit will still apply to the guest's spot.
6. Complete the registration: Apply a discount code if applicable, confirm the payment method, and complete the checkout. If the client only has one credit remaining, registering just the guest will use that final credit.

Note 

• You can use a client's membership credit to register their guest even if the client themselves won't be attending the session.
• Some memberships only allow new guests to be added.