Group Booking / Semi-Private Appointments

Our Group Booking feature allows you to offer semi-private appointments where one client can book and pay for multiple people in a single session. You can set dynamic pricing that changes based on the number of attendees.

Setting Up a Group Appointment

To enable group bookings for an offering, follow these steps:

1. Navigate to Offerings and select the appointment you wish to edit.
2. Scroll down to the booking settings and click Edit next to Enable private 1:1 appointments.
3. Check the box for Allow groups or semi-private appointments.
4. (Optional) Set a minimum or maximum number of attendees to control the group size.
5. Define your pricing tiers based on the number of clients. You can set a unique price for a solo attendee, a duo, a trio, and so on. For example:
   • 1 person: $100
   • 2 people: $140
   • 3 people: $150
6. You can also define the number of credits required per group size if the appointment is redeemable with a membership.
7. Click Save.

How Clients Book a Group Appointment

Your clients can book for their group by following this simple process:

1. The client navigates to the booking page for the offering and selects a date and time.
2. On the registration screen, they can choose to book for just themselves or Add guests to the session.
3. As they add guests, the total price will automatically update to reflect the tiered pricing you set up (e.g., the price will change from $100 to $140 when one guest is added).
4. The client making the booking then proceeds to checkout, where they pay for the entire group with their credit card or an eligible membership.

Important: The person who initiates the booking is responsible for the full payment. The system does not split payments among the attendees.

Managing Group Bookings (Admin View)

After the Booking:

• Attendee List: On the admin schedule, the appointment will show all attendees registered for the session.
• Automated Communication: Every person in the group (including guests) will receive their own confirmation email and a request to sign a waiver, if required.
• Rescheduling: You can manage or reschedule the appointment just like any other booking.

Booking for a Client Through the Point of Sale (POS):

You can also book a group appointment on behalf of a client.

1. In the Point of Sale, select the primary client who will be paying.
2. Choose the semi-private appointment and select a time.
3. On the checkout screen, use the Add Guests option to add the other attendees.
4. The price will adjust automatically based on the final number of people.
5. Complete the transaction using the primary client's membership credits or another payment method. The primary client will be charged for the entire group.