Cancel or Deactivate Your Account and Our Cancellation Policy

Cancel Your Subscription

If you decide to cancel your subscription with OfferingTree, you can do this by clicking the "Need to cancel your subscription?" link on the Subscription menu.

Cancellation Policy

This would initiate the process to cancel your OfferingTree subscription.

If you cancel a monthly paid plan, we’ll stop all future billing. You can use all of the monthly plan’s features until the end of that month. Please note that we do not issue refunds for any of our monthly paid plans.

If you cancel an annual paid plan, we’ll stop all future billing. You can use all of the annual plan’s features until the end of your current annual bill cycle. If you cancel an annual plan within the first 14 calendar days of your credit card being charged the annual fee, then you can request a refund from us with no questions asked.

If you purchased or transferred a domain to us, we're happy to transfer the domain back to you so you can use it however you wish.

If you have any additional questions / concerns or just wish to connect with us, please email us at support@offeringtree.com.

Deactivate Your Account

If you wish to deactivate your account and wipe all your data associated with OfferingTree, please click on "help" within your OfferingTree dashboard to send us a message with the subject line "Deactivate My Account." Please include in your email any reasons for why you wish to deactivate your account. One of our team members will get back to you confirming that deactivation and clearing your data was successful. If you wish to instead unpublish your site, please read this article.